1. Introduction

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

2. Active Directory Overview

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

3. Creating a new user account

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

4. Configuring user account options

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

5. Local and domain accounts

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

6. Local, roaming and mandatory user profiles

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

7. Organisational units (OUs)

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

8. Creating new groups

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

9. Managing groups

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

10. Object nesting

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

11. Searching for AD users, computers and groups

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk

12. Moving and changing the status of AD objects

Active Directory Administration for Helpdesk Technicians

Learn how to manage user accounts, groups and organisational units in this 30 minute course

What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works

Requirements
To have basic knowledge of using a computer system in general (i.e. home use)

Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:

* How to manage user accounts, groups and organisational units

* Best practices when setting and resetting account passwords

* How to use the search facility to easily find what you are looking for

Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk