Active Directory Administration for Helpdesk Technicians
Learn how to manage user accounts, groups and organisational units in this 30 minute course
What you'll learn
Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users, contacts, groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works
Requirements
To have basic knowledge of using a computer system in general (i.e. home use)
Description
Active Directory is a key skill for any IT professional and is used almost universally in large companies that have an IT helpdesk. In this course, you will learn the following:
* How to manage user accounts, groups and organisational units
* Best practices when setting and resetting account passwords
* How to use the search facility to easily find what you are looking for
Also, there are a couple of shortcuts included in the course which you should find useful.
Who this course is for:
People who are just starting out in IT, i.e. Level 1 support on a service desk
