Digital Transformation in Practice

01

Getting Work Done in Office 365 with Steve Somers Be more productive at work with Office 365 and the popular Getting Things Done® framework. Learn time and task management techniques to get more done. 1h 50m • COURSE Steve Somers and Steve Nguyen are Microsoft evangelists who coach top companies on using Office and David Allen's popular Getting Things Done® framework to be more productive. With these tips, and the flexibility and freedom of Office 365, you can get more done at work—anywhere, anytime. First, get a quick overview of the GTD® tenets and the applicable communication and collaboration tools in Office 365. Then explore how to plan for productivity as well as take notes, capture ideas, and effectively manage tasks using Office 365 tools. Next, learn which methods—email, phone, Skype, or face-to-face discussions—are most effective for communicating, and explore how to best plan and run effective meetings. By the end of the course, you'll be able to build a personal productivity strategy that works for you and your team. Getting Things Done® is a registered trademark of the David Allen Company. Topics include: Exploring GTD® Planning your day and week Managing your inbox Storing files on OneDrive and SharePoint Taking notes with OneNote Communicating effectively Planning productive meetings Running successful meetings

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Team Collaboration in Office 365 with Nick Brazzi Learn best practices for collaborating with your team in Office 365. Discover how to work with shared calendars in Outlook, co-author documents in Word, Excel, and PowerPoint, share files via OneDrive and SharePoint, and more. 2h 32m • COURSE Office 365 is a collection of online services and popular desktop applications, connected by powerful collaboration features. In this course, discover how to leverage these collaboration tools to maximize team productivity in Office 365 Business or Enterprise. Nick Brazzi kicks off the course by helping you understand Office 365 Groups and SharePoint. Next, he discusses several applications included in Office 365 that facilitate group communication. Nick covers co-authoring documents in Word, Excel, and PowerPoint, working with shared calendars in Outlook, holding online meetings with Skype for Business, sharing files via OneDrive and SharePoint, collaborating with colleagues in Teams, and more. Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Topics include: Office 365 accounts and tools Office 365 Groups and SharePoint Choosing the right tools for your collaboration needs Working with shared calendars in Outlook Making video and audio calls with Skype for Business Managing collaborative conversations with Teams Editing and co-authoring files stored on OneDrive or SharePoint Choosing a location to store files Sharing files from OneDrive or SharePoint Sharing files in Teams

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Team Collaboration in G Suite with Dan Gookin Learn how to fully leverage the collaboration features offered in G Suite (formerly Google Apps for Work), the popular cloud-based productivity platform. 1h 7m • COURSE G Suite (formerly Google Apps for Work) was designed with collaboration in mind. In this course, learn how to fully leverage the collaboration features offered in this popular cloud-based productivity platform. Dan Gookin offers tips for maximum team productivity using the G Suite apps, explaining how to partner with colleagues on documents, manage files and folders as a team on Google Drive, and use Google Meet to get together and share ideas. Plus, he demonstrates how to create a shared schedule, use Google Sites to create webpages for sharing documents, use Google Slides to give presentations, and more. Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Topics include: Understanding G Suite and Google apps Exploring Google Drive Sharing files and folders Receiving a shared invite Sharing a document Managing shared documents Adding comments Creating a shared schedule Collaborating in real time Building a project site Presenting online

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Microsoft Teams Essential Training with Nick Brazzi Get up to speed with Microsoft Teams, the communication and teamwork hub of Office 365. 2h 17m • COURSE Get up to speed with Microsoft Teams, the communication and teamwork hub of Office 365. Teams brings together colleagues, conversations, and content, allowing enterprise users to collaborate more seamlessly. In this course, instructor Nick Brazzi walks through everything you need to know about using Teams, starting with how to set up teams and join existing teams. Nick then covers how to organize teams and engage in conversations. He shows how to share files with colleagues and initiate video and audio meetings on Teams—both scheduled and impromptu. Plus, Nick explains how to add extra functionality using apps, bots, and connectors; customize user and administrator settings; and work with the Microsoft Teams mobile app. Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Topics include: Touring the interface Creating teams and adding members Sending, receiving, editing, and deleting messages Using chats for private messages Managing and deleting teams, channels, and conversations Scheduling a meeting and inviting attendees Sharing files Customizing channel tabs Using apps, bots, and connectors to add extra functionality Adjusting user settings Accessing administrator settings Using the mobile app for iOS and Android

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Learning Slack with Gini von Courter Learn how to collaborate seamlessly using Slack, the popular team messaging tool. 2h 35m • COURSE Learn to collaborate seamlessly with Slack, the popular team messaging tool. Slack allows you to have conversations wherever you are: in a web browser, on a Mac or PC, or on the mobile app. In this course, Gini von Courter gets you up and running quickly, showing how to log in, join channels, and start writing messages right away in Slack. She also explains how to upload, share, and comment on links and files; how to create and manage channels; and how to integrate with 1,500+ supported apps, including Twitter and Google Calendar. Plus, learn how to set up a new Slack workspace and configure your team roles and permissions to fit your organization's communication style. Topics include: Identify how to login to Slack workspaces. Distinguish different types of Slack channels. Describe methods of setting your status. Explain uses of different types of channels and Slack communications. Choose the best way to communicate across the company. Describe where communications are stored in Slack. Explain the relationship between messaging and channels. Compare and contrast storage methods in Slack and storage apps. Identify workspace creation and configuration tasks.

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Skype for Business Essential Training with Nick Brazzi Get up and running with Skype for Business, the enterprise communication and collaboration tool included in Office 365. 2h 37m • COURSE Skype for Business is included in Office 365 that allows you to communicate and collaborate with individuals throughout your organization. Skype for Business includes instant messaging, audio and video conferencing, online meetings, and screen sharing. In this course, Nick Brazzi shows how to take advantage of all the capabilities of this robust collaboration platform. Nick begins by showing how to install Skype for Business and navigate the interface. Next, he explains how to send instant messages, initiate audio and video calls, and share and present files in a meeting. Plus, Nick demonstrates how to set up scheduled meetings and impromptu gatherings, and covers how to use Skype for Business via mobile apps for iOS and Android. Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Topics include: Installing the Skype for Business application Touring the interface Managing contacts Sending instant messages Switching between call types Starting a call from Outlook 2016 for Windows Starting a conversation from Outlook on the web Scheduling meetings with the Office 365 calendar Joining a scheduled meeting Sharing extra content during a call Recording a call or meeting Using Skype for Business via an iOS or Android mobile app

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Google Hangouts Essential Training with David Rivers Learn how to make full use of Hangouts, the popular app from Google that gives you the ability to contact other Google users via messaging, video calls, and phone calls. 1h 14m • COURSE Google Analytics is the industry standard for web analytics. This powerful tool provides the means to track, analyze, and report on site visits, marketing goals, and ad revenue generated from your site. This course explains how to use Google Analytics to better understand who your digital customers are, how they found your website, and how they engage with your site once they get there. This course covers the platform's out-of-the-box functionality, from account creation to reporting fundamentals. Instructor Corey Koberg explains how to glean insights from the vast array of data available: from averages and segments to trends and context. Topics include: Setting up an account Installing the Google Analytics tracking tag Working with essential reports Using annotations in analytics reports Graphing data over time Cleaning up data with inline filters Creating and applying persistent segments in reports Determining the location, demographics, and interests of your users Using acquisition reports to determine where your users are coming from Working with behavior reports Visualizing funnels with Goal Flow Setting up goals

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Learning BlueJeans Meetings with Nick Brazzi Learn how to schedule, moderate, and participate in meetings using BlueJeans Meetings, the popular videoconferencing tool. 1h 11m • COURSE Learning BlueJeans Meetings Learn how to collaborate using BlueJeans Meetings, the popular videoconferencing app. Follow along with Nick Brazzi as he shows how to schedule, moderate, and participate in BlueJeans Meetings. Nick begins by showing how to sign in to your account and install the software you need to use BlueJeans. Next, he walks through joining and participating in meetings scheduled by others, including how to share your screen. Nick also demonstrates how to host your own meetings on BlueJeans, from scheduling and adjusting moderator settings to recording meetings. Course Contents Introduction Welcome 1. Getting Started Accessing your account and installing software 2. Attending Meetings Start a meeting - Join a meeting from your BlueJeans account - Join a meeting as a guest - Options during a meeting - Share your screen during a meeting - Control another participant's computer - Record and review meetings 3. Scheduling Meetings and Calendar Integration Schedule a meeting - Integrate your calendar system with BlueJeans 4. Understanding Moderator Options Moderator options and controls Conclusion Next steps

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Adobe Connect Essential Training with Garrick Chow Get started with Adobe Connect, the popular web conferencing software from Adobe. Learn how to run meetings, manage participants, and present using this powerful tool. 2h 26m • COURSE Get started with Adobe Connect, the popular web conferencing software from Adobe. Join instructor Garrick Chow as he demonstrates how to use Adobe Connect to bridge real-world gaps and help anyone with an internet connection link up online. Garrick begins by showing how to set up meetings, establish audio connections, and create users and groups. Next, he covers managing attendees, including how to manage passwords and assign user roles. Garrick also explores all the features of running a presentation, from using the Share pod to providing downloadable content and managing participant questions. Topics include: Creating meetings, users, and groups Setting up audio Passcode protecting a room Video conferencing Recording and editing meetings Managing participants Sharing your screen Creating break-out rooms Working with the Chat pod Polling your audience

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Learning WebEx with Dan Gookin Learn what you need to know to host and participate in meetings using WebEx. 44m 6s • COURSE Get up to speed quickly with WebEx, the online meeting and video conferencing app. In this course, Dan Gookin shows how to use WebEx to host, run, and record online meetings. Dan begins by showing how to configure your account and understand key terms and roles. He offers quick tips for anyone attending a meeting on WebEx. Next, he steps through how to host a meeting on WebEx, from scheduling the meeting to navigating as a presenter to recording the meeting and viewing recorded past meetings. Topics include: Configuring your WebEx account Joining and leaving a meeting Scheduling a meeting Launching a personal room meeting Assuming or changing the presenter role Collaborating during a meeting Recording and reviewing meetings

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Working Remotely (2015) with Todd Dewett Learn how to work remotely and remain connected to your organization. 32m 7s • COURSE Learn how to work remotely and remain connected to your organization. Coach Todd Dewett reveals how you can create a productive work environment at home by structuring your day correctly, dedicating a space to work, and avoiding distractions. Once your workspace is established, he shares best practices for staying in touch with your colocated team. Last, he addresses the most common challenges encountered by remote workers: feeling isolated, navigating office politics from afar, and communicating virtually.

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Time Management: Working from Home with Dave Crenshaw Get time management tips to stay productive and balanced when working from home part-time or full-time. 1h 25m • COURSE Working from home is a wonderful opportunity, but time management can be a challenge. With so many demands on your time and attention, it's a tricky balancing act to stay productive. In this course, bestselling author and productivity expert Dave Crenshaw offers best practices for anyone who works full-time or occasionally from home. Dave begins by showing how to set up a dedicated workspace for maximum productivity, including tips on setting up your computer to ensure you stay focused. Then Dave walks through how to craft your daily schedule for peak productivity and plan meaningful breaks to avoid burnout. He explains how to collaborate with remote coworkers, including how to use virtual meetings productively. Finally, Dave offers advice for working parents and other caregivers who might be balancing professional and personal responsibilities in the home. Topics include: Create a productive environment by limiting distractions. Evaluate and choose the best technology to increase your productivity. Differentiate between constant effort and a healthy working rhythm. Define expectations around communication while remaining responsive. Identify the benefits of relationship building. Learn how to manage interruptions and emergencies at home.

Learning BlueJeans Meetings

Learn how to collaborate using BlueJeans Meetings, the popular videoconferencing app. Follow along with Nick Brazzi as he shows how to schedule, moderate, and participate in BlueJeans Meetings. Nick begins by showing how to sign in to your account and install the software you need to use BlueJeans. Next, he walks through joining and participating in meetings scheduled by others, including how to share your screen. Nick also demonstrates how to host your own meetings on BlueJeans, from scheduling and adjusting moderator settings to recording meetings.

0. Introduction

1. Getting Started

2. Attending Meetings

3. Scheduling Meetings and Calendar Integration

4. Understanding Moderator Options

5- Conclusion