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Ticketing System and Help Desk Fundamentals

Ticketing System and Help Desk Fundamentals
Total Titles: 41
 
Categories Most Recent Top Rated Popular Courses
DEMOS
04_003 Hands On Basic reports in Jira
04 - Reporting Ticketing System and Help Desk Fundamentals
227 View(s)
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31.05.17
04_004 Service Level Agreements (SLAs)
04 - Reporting Ticketing System and Help Desk Fundamentals
218 View(s)
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31.05.17
04_005 Calculating SLAs
04 - Reporting Ticketing System and Help Desk Fundamentals
227 View(s)
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31.05.17
04_006 Hands On Setting up SLAs in Jira
04 - Reporting Ticketing System and Help Desk Fundamentals
225 View(s)
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31.05.17
04_007 Reporting Wrapup
04 - Reporting Ticketing System and Help Desk Fundamentals
222 View(s)
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31.05.17
05_001 Introduction to other considerations
05 - Other Considerations Ticketing System and Help Desk Fundamentals
221 View(s)
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31.05.17
05_002 Ticket Deflection
05 - Other Considerations Ticketing System and Help Desk Fundamentals
224 View(s)
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31.05.17
05_003 Ticket = Truth
05 - Other Considerations Ticketing System and Help Desk Fundamentals
228 View(s)
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31.05.17
05_004 Support your Agents
05 - Other Considerations Ticketing System and Help Desk Fundamentals
225 View(s)
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31.05.17
05_005 Other considerations wrap up
05 - Other Considerations Ticketing System and Help Desk Fundamentals
223 View(s)
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31.05.17
06_001 Course Wrap Up
06 - Wrap Up Ticketing System and Help Desk Fundamentals
234 View(s)
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31.05.17
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