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Ticketing System and Help Desk Fundamentals

Ticketing System and Help Desk Fundamentals
Total Titles: 41
 
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DEMOS
01_001 Introduction
01 - Introduction Ticketing System and Help Desk Fundamentals
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31.05.17
01_002 How to Use Udemy
01 - Introduction Ticketing System and Help Desk Fundamentals
166 View(s)
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31.05.17
01_003 What is a ticketing system
01 - Introduction Ticketing System and Help Desk Fundamentals
162 View(s)
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31.05.17
01_004 Some Terms.html
01 - Introduction Ticketing System and Help Desk Fundamentals
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31.05.17
01_005 Setting up your FREE Jira ticketing system
01 - Introduction Ticketing System and Help Desk Fundamentals
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31.05.17
02_001 Introduction to Planning
02 - Planning Ticketing System and Help Desk Fundamentals
162 View(s)
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31.05.17
02_002 Know your customers
02 - Planning Ticketing System and Help Desk Fundamentals
154 View(s)
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31.05.17
02_002 Know-your-Customers-Worksheet.url
02 - Planning Ticketing System and Help Desk Fundamentals
159 View(s)
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31.05.17
02_003 Hands On Setting up Request Types in Jira
02 - Planning Ticketing System and Help Desk Fundamentals
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31.05.17
02_004 Team Structure
02 - Planning Ticketing System and Help Desk Fundamentals
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31.05.17
02_004 Team-Structure-worksheet.url
02 - Planning Ticketing System and Help Desk Fundamentals
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31.05.17
02_005 Communications-plan-resource.url
02 - Planning Ticketing System and Help Desk Fundamentals
159 View(s)
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31.05.17
02_005 Determine your comms strategy
02 - Planning Ticketing System and Help Desk Fundamentals
161 View(s)
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31.05.17
02_006 Hands On Setting up announcements and description...
02 - Planning Ticketing System and Help Desk Fundamentals
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31.05.17
02_007 Continuous Improvement
02 - Planning Ticketing System and Help Desk Fundamentals
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31.05.17
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